Business Process

Order Flow explanation

We will explain brief business process of Markeet :‌

1. DASHBOARD, show summary all transaction and status data.‌

2. ORDER LIST, order can add by web admin or submitted from android by user.‌

• Step of order status is WAITING -> PAID -> PROCESSED, or admin can cancel WAITING -> CANCEL,

  WAITING -> REFUND

• When order is PAID it will reduce stock from product. after order PROCESSED order unable to edit.

• Buyer also can request REFUND to admin, with contacting by email.

• For every order, total will be add with TAX percentage & SHIPPING RATE, you can manage TAX value from setting. You can manage Shipping from admin panel menu shipping

• Each order will have unique code, this code can use for verify payment, identify the order, and others need.

• Starting version 2.0 when admin received order it will send email notification to buyer and to member receiver, you can set this at menu setting

• When admin update order admin can choose send email notification update to user or not

• When admin processed order it will send notif to buyer and send email notification

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Here the flow of order product :‌

3. PRODUCT, web admin able add new product from panel, each product support multiple category. We have 3 status of product :‌

• READY STOCK : This product can added to the shopping cart. and ready to purchase.

• OUT OF STOCK : This product can't added to the shopping cart. In android out of stock can be triger by 2 condition, first is automatically because product stock is 0, second s because status change into OUT OF STOCK.

• SUSPEND : This product can't added to the shopping cart. Stock is more than 0, this mean hold product.

4. CATEGORY, list of category display can manage from admin panel, included color and icon. category displayed at android sorted by priority more higher number of priority category will display more bottom. so category with priority 1 is above prority 2.‌

5. NEWS INFO, purpose news info is to give some information to user like event, sale, promo and etc.‌

• When you set news info as FEATURED it will display at slider home menu android.

• We have maximum FEATURED News Info that can be set at menu setting. Save as Draft news info will not display at android

6. App Version, admin panel can manage app version used by user, version listed here will be validate when user open Markeet App.‌

• If version not listed at this menu app will force to update to newest version. When you old version app no longer support with your server you can delete these version or edit into inactive.

• So be carefull when manage this data, make sure your newer app version already uploaded at google play.

7. App Config, App config is use for seeting some config at mobile, it can use for setting ad unit id, tint category icon, privacy policy url, and etc. App config can differentiate each version, but you can use default value if you don't want define each version.

8. NOTIFICATION, this menu listed fcm user that use Markeet App, you can send notification directly into specific user. 9. SHIPPING, Menu to manage shipping location and its rate option, you can add location that support with your shipping services. for detail you can read section Shipping in this documentation‌

10. SETTING, able to manipulate data like TAX, Currency, Max Featured News, Payment Setting, Notification Setting, Email Notification, and User of Panel.

GENERAL RULE : when data is Save as draft it will only show at admin panel, not show at android. We call it PUBLISHED when not save as draft.